The story is called "What We Say Without Words", and described:
"Former FBI agent Joe Navarro describes how our torsos, hands, feet and legs frequently communicate emotions that are not put into words."
You can find it here:
http://www.washingtonpost.com/...
Joe Navarro also wrote a book on the subject of Poker body language called Read 'Em and Reap: A Career FBI Agent's Guide to Decoding Poker Tells with Phil Hellmuth.
Pinky.
Showing posts with label Body Language. Show all posts
Showing posts with label Body Language. Show all posts
Saturday, August 2, 2008
Wednesday, June 18, 2008
The Difference Between Communication and Manipulation
I often wonder where the line is; what is the balance between communication and manipulation?
This post is the first in a series which will discuss this difference and how it plays out in different situations. As an introduction, we start with abstract thinking.
One of the byproducts of becoming aware of body language was that I became more aware of my environment, and of myself.
While not able to read others very well, I noticed what I refer to as "way out there" anomalies. These anomalies were gestures and actions that made my subconscious take a step back and shout at my conscious mind "this is not real!". My gut would twist and I'd just know I am being manipulated.
I was being manipulated. I don't consider myself especially naive or gullible, but I've been had.
In some cases, it was a minor incident. But was I just becoming paranoid or was what I saw real?
Medical doctors and psychologists often identify themselves in diseases they read about in class, mental or physical. How could I be sure I was being realistic?
I Googled the subject of manipulation, and didn't make much headway. Most of the hits were about spousal abuse. An interesting rule of thumb to identify abusive relationships caught my eye, as it seemed wrong to me.
If someone is trying to get you to do something with an emotional demand rather than a repciprocal one, they are being manipulative.
They provided with examples:
Manipulative--
If you don't come to my birthday party, I will cry/be upset/hate you/laugh at you with your friends.
"Okay"--
If you come to my birthday party you will eat a most amazing cake.
Life is manipulative and we have different tools we use to communicate with our friends. Honestly, I don't mind if a good friend of mine threatened to be upset.
What this rule of thumb was good for was to easily be able to distinguish between manipulative behavior and communication.
Also, although not necessarily a bad behavior, noticing it is useful in resisting their attempts.
In a broader outlook, it helps with the study of the psyche of those you communicate with. Some folks notice how many "I"'s and "me"'s people use when they speak. I now notice how many statements are emotionl-based appeals with no merits as well as ones meant to make you feel uncomfortable by speaking to your emotions, in contrast to the rest of their requests and statements.
Not taking away from the subject of spousal abuse and its victims, I decided to draw the line wayyy up there above what could possibly be communication.
What are some examples of clearly manipulative behavior I discounted? I will write of these descriptively in the coming weeks. Suffice to say they had to be more than one gesture (a good handshake) to one "scene" (as in a play or a movie, scripted and played out) to count.
The description of this blog is:
Exploring the repertoire of inter-personal relations between communication and manipulation.
The reason for that is that the tools used to manipulate people can also be used to communicate better. The difference is very simple, it is in intent or motive.
What I consider manipulative another may consider good communication, and what they consider manipulative someone else would consider as acceptable. It is about perspective, and that is indeed in the eye of the beholder.
Recently I noticed how I make eye contact, and learned to identify when it is awkward or wanted.
Am I manipulating a person by making eye contact, or simply acting as a good communicator? I believe I am simply communicating, as I do nothing other than chat and not even consider any type of coercion. Someone else, however, can use the exact same tool to manipulate by enabling a person to trust him or her faster as rapport is created.
The truth belongs with every practitioner, as obviously there is no clear ethical guideline which is absolute. the Nazis are often brought up as the one example to absolute morality. I suppose you can contradict my statement with that.
I will wrap up this post, as Godwin's law has been invoked.
Pinky.
This post is the first in a series which will discuss this difference and how it plays out in different situations. As an introduction, we start with abstract thinking.
One of the byproducts of becoming aware of body language was that I became more aware of my environment, and of myself.
While not able to read others very well, I noticed what I refer to as "way out there" anomalies. These anomalies were gestures and actions that made my subconscious take a step back and shout at my conscious mind "this is not real!". My gut would twist and I'd just know I am being manipulated.
I was being manipulated. I don't consider myself especially naive or gullible, but I've been had.
In some cases, it was a minor incident. But was I just becoming paranoid or was what I saw real?
Medical doctors and psychologists often identify themselves in diseases they read about in class, mental or physical. How could I be sure I was being realistic?
I Googled the subject of manipulation, and didn't make much headway. Most of the hits were about spousal abuse. An interesting rule of thumb to identify abusive relationships caught my eye, as it seemed wrong to me.
If someone is trying to get you to do something with an emotional demand rather than a repciprocal one, they are being manipulative.
They provided with examples:
Manipulative--
If you don't come to my birthday party, I will cry/be upset/hate you/laugh at you with your friends.
"Okay"--
If you come to my birthday party you will eat a most amazing cake.
Life is manipulative and we have different tools we use to communicate with our friends. Honestly, I don't mind if a good friend of mine threatened to be upset.
What this rule of thumb was good for was to easily be able to distinguish between manipulative behavior and communication.
Also, although not necessarily a bad behavior, noticing it is useful in resisting their attempts.
In a broader outlook, it helps with the study of the psyche of those you communicate with. Some folks notice how many "I"'s and "me"'s people use when they speak. I now notice how many statements are emotionl-based appeals with no merits as well as ones meant to make you feel uncomfortable by speaking to your emotions, in contrast to the rest of their requests and statements.
Not taking away from the subject of spousal abuse and its victims, I decided to draw the line wayyy up there above what could possibly be communication.
What are some examples of clearly manipulative behavior I discounted? I will write of these descriptively in the coming weeks. Suffice to say they had to be more than one gesture (a good handshake) to one "scene" (as in a play or a movie, scripted and played out) to count.
The description of this blog is:
Exploring the repertoire of inter-personal relations between communication and manipulation.
The reason for that is that the tools used to manipulate people can also be used to communicate better. The difference is very simple, it is in intent or motive.
What I consider manipulative another may consider good communication, and what they consider manipulative someone else would consider as acceptable. It is about perspective, and that is indeed in the eye of the beholder.
Recently I noticed how I make eye contact, and learned to identify when it is awkward or wanted.
Am I manipulating a person by making eye contact, or simply acting as a good communicator? I believe I am simply communicating, as I do nothing other than chat and not even consider any type of coercion. Someone else, however, can use the exact same tool to manipulate by enabling a person to trust him or her faster as rapport is created.
The truth belongs with every practitioner, as obviously there is no clear ethical guideline which is absolute. the Nazis are often brought up as the one example to absolute morality. I suppose you can contradict my statement with that.
I will wrap up this post, as Godwin's law has been invoked.
Pinky.
Tuesday, June 17, 2008
Debunking the 55-38-7 Rule
In nearly every book on body language the 55-38-7 rule is mentioned. It is a case of a number or supposed fact being repeated as gospel over the years, copied from copies up to the point where every mention adds credibility, while no one really knows where the original came from or why it is, or isn't, true.
The 55-38-7 rule claims that 55% of all communication is in body language, 38% in tonality and only 7% being verbal--words.
The original research pointing to these numbers was conducted by Albert Mehrabian in the 1960s. He showed that when using very few words (such as lets say, you're welcome, if I am to make up an example at random) the body language and tonality of the person change the meaning of the words completely.
Body language emphasizes and changes the taste of the words, indicating meaning and emotion. It is not a replacement. The rule being generalized to support body language experts and validity is ridiculous at best.
The debunking of the rule (which is still very relevant in the right context) is brilliantly done by Judith E. Pearson in an article which originally appeared in The Toastmaster magazine in January 2006.
You can read her very good article, here:
http://www.hodu.com/rule.shtml
Pinky.
The 55-38-7 rule claims that 55% of all communication is in body language, 38% in tonality and only 7% being verbal--words.
The original research pointing to these numbers was conducted by Albert Mehrabian in the 1960s. He showed that when using very few words (such as lets say, you're welcome, if I am to make up an example at random) the body language and tonality of the person change the meaning of the words completely.
Body language emphasizes and changes the taste of the words, indicating meaning and emotion. It is not a replacement. The rule being generalized to support body language experts and validity is ridiculous at best.
The debunking of the rule (which is still very relevant in the right context) is brilliantly done by Judith E. Pearson in an article which originally appeared in The Toastmaster magazine in January 2006.
You can read her very good article, here:
http://www.hodu.com/rule.shtml
Pinky.
Labels:
55-38-7,
Albert Mehrabian,
Body Language,
Judith E. Pearson,
tonality
Nature Abhors Vacuum
Nature abhors vacuum, it always seeks to fill it. That is a simplification of physics, but it works.
Taking natural laws and contemplating them in a philosophical manner is sometimes interesting and often silly, but I can't avoid that one. It fits so well.
When in a conversation, do you lean toward the person? Keep your distance and lean back? Face them? These are all basic techniques of creating rapport.
Make eye contact, speak openly, show an open body language.
I can't dispute any of these, except that like all rules of thumb they are only true up to a level. They are what you should aspire to and eventually reach in any conversation, not what you should force.
You don't want to lean in if the other person isn't comfortable and faces away from you or moved back. You do not want to maintain eye contact too much if the other person avoids it continually.
After becoming aware of body language and losing my automotive ability to communicate in a nonverbal manner, I couldn't maintain eye contact. I never had this problem before.
I'd look someone in the eye as I've always done without thinking--think about it--and look away submissively, running with my eyes.
I got my confidence back and eye contact is easy for me again. Only now it is beyond easy, it is a tool of communication. This is when I noticed "The Leaning Game".
Lean in, and if the person in front of you isn't comfortable they'd move or lean back.
Lean back and when comfortable the other person will lean in.
Lean in again, a bit, and they will lean back a bit.
Lean back slightly and you found a comfort zone.
Lean further in when you feel like it, and if comfort is reached the other person will respond accordingly, and mirroring will occur.
1-4 can be repeated several times.
This became an automatic behavior for me, and I was surprised to find it is as subconscious and natural as eye contact has once again become.
Create a vacuum and the other side will want to fill it. A good example is in inter-personal relations. Over-simplifying, if you call less or stop calling a person, then if there is anything there and you weren't just projecting energy into a black hole--they'd call you.
Nature abhors vacuum, and if communication is sought, the other side would fill that vacuum. Finding the balance will increase comfort and facilitate better communication and rapport.
This won't happen if they are onto this being a regular "game" of yours or them not being interested, or feel negatively about it. Then, they may just not be aware it is happening, or care. If they do, you know instantly, even if they don't.
Pinky.
Taking natural laws and contemplating them in a philosophical manner is sometimes interesting and often silly, but I can't avoid that one. It fits so well.
When in a conversation, do you lean toward the person? Keep your distance and lean back? Face them? These are all basic techniques of creating rapport.
Make eye contact, speak openly, show an open body language.
I can't dispute any of these, except that like all rules of thumb they are only true up to a level. They are what you should aspire to and eventually reach in any conversation, not what you should force.
You don't want to lean in if the other person isn't comfortable and faces away from you or moved back. You do not want to maintain eye contact too much if the other person avoids it continually.
After becoming aware of body language and losing my automotive ability to communicate in a nonverbal manner, I couldn't maintain eye contact. I never had this problem before.
I'd look someone in the eye as I've always done without thinking--think about it--and look away submissively, running with my eyes.
I got my confidence back and eye contact is easy for me again. Only now it is beyond easy, it is a tool of communication. This is when I noticed "The Leaning Game".
Lean in, and if the person in front of you isn't comfortable they'd move or lean back.
Lean back and when comfortable the other person will lean in.
Lean in again, a bit, and they will lean back a bit.
Lean back slightly and you found a comfort zone.
Lean further in when you feel like it, and if comfort is reached the other person will respond accordingly, and mirroring will occur.
1-4 can be repeated several times.
This became an automatic behavior for me, and I was surprised to find it is as subconscious and natural as eye contact has once again become.
Create a vacuum and the other side will want to fill it. A good example is in inter-personal relations. Over-simplifying, if you call less or stop calling a person, then if there is anything there and you weren't just projecting energy into a black hole--they'd call you.
Nature abhors vacuum, and if communication is sought, the other side would fill that vacuum. Finding the balance will increase comfort and facilitate better communication and rapport.
This won't happen if they are onto this being a regular "game" of yours or them not being interested, or feel negatively about it. Then, they may just not be aware it is happening, or care. If they do, you know instantly, even if they don't.
Pinky.
Thursday, June 12, 2008
The Seduction Labs Blog: Women Sexual Signals Research and Detecting Lies
Jonathan over at the Seduction Labs blog has frequently interesting and well-researched posts on the subjects of communication, manipulation and body language. We will discuss the seduction and pick up community and their relevance to communication at a later post.
Jonathan is a disbeliever when it comes to body language. I came across his blog when someone linked to me at the post above. Although I mostly buy into his way of thinking, I believe he is a skeptic in nature. While his posts are indeed smart and well written, his insistence on disproving body language in absolute terms makes him biased in a fashion I find distracting from his informative posts.
One of his main tenets is that so-called body language "experts" try and portray this occupation as a science. It isn't. He further states that these experts are there to sell body language as the fad of the month (my wording). I agree on that as well.
These "experts" speak of body language as a science. From my experience, while it can be researched scientifically it is not a science. There is quite a bit behind nonverbal communication, reading it and interpreting it. Not reading too much into it by over-analyzing is where things get tricky, but that's a discussion for another time.
The philosophy of science is an interesting and complex subject, but in short, according to Newton, Hume and Popper, based on repeatable experiments you deduce a rule which best fits the facts, until it is disproved with an example with doesn't fit, and then it is replaced/supplemented with a new, more accurate one.
Body language as portrayed by these experts simply does not meet that criterion. While claiming close to absolute rules, they very comfortably jump to quote Freud when things don't add up: "Sometimes a cigar is just a cigar".
While some nonverbal cues and signals are universal, most are situation and person dependent. One must establish a baseline for a person and then use body language as an extra sense, adding taste and efficiency to communication rather than replacing it.
While I agree with the sentiment behind Freud's very astute quote, it is being abused.
Once you encounter a situation a rule does not cover, the rule can not be kept as-is. Ignoring the new information and using Freud as an excuse is basically asking for suspended disbelief, and we have enough of that from Hollywood.
Body language is real, but let's look at it with the right perspective:
1. People do give impressions of emotions. I rather look at it as gestures and tone, for example, rather than an aura or emphatic telepathy.
2. While not all gestures apply to everybody, people do communicate with their bodies.
3. If people did not communicate with their bodies, others still deduce about what they may be communicating based on their body language.
4. Body language does indicate, to a varying degree, our state of mind and feelings in a closed feedback loop (you smile when you are happy. You are happy when you smile).
In his post linked to above, he points to a paper "Decoding Women’s Sexual Intent" (Coreen Farris, Coreen Farris, Teresa A. Treat, Richard J. Viken, and Richard M. McFall, published April 2008 in Psychological Science). While he brings good ideas to the table, in my opinion he is misreading the paper which clearly states these signals are there, just not being interpreted well... But we can discuss that on another occasion. :)
I strongly recommend reading Jonathan's posts, but I'd really like to hear more of what he finds does work when it comes to body language.
One example which he shared, is on the difficult subject of lie detection. Lie detection is very intriguing and the history behind it alone can keep me alert for hours. In this post Jonathan doesn't cover much of how the methods he sees as inferior work and fail, but he does mention an interesting pscyhological alternative: Reality monitoring theory.
Among others, he bases himself on A. Vrij (Aldert Vrij, but he is an academic). This is very telling as to the quality of the research and his posts.
Pinky.
Jonathan is a disbeliever when it comes to body language. I came across his blog when someone linked to me at the post above. Although I mostly buy into his way of thinking, I believe he is a skeptic in nature. While his posts are indeed smart and well written, his insistence on disproving body language in absolute terms makes him biased in a fashion I find distracting from his informative posts.
One of his main tenets is that so-called body language "experts" try and portray this occupation as a science. It isn't. He further states that these experts are there to sell body language as the fad of the month (my wording). I agree on that as well.
These "experts" speak of body language as a science. From my experience, while it can be researched scientifically it is not a science. There is quite a bit behind nonverbal communication, reading it and interpreting it. Not reading too much into it by over-analyzing is where things get tricky, but that's a discussion for another time.
The philosophy of science is an interesting and complex subject, but in short, according to Newton, Hume and Popper, based on repeatable experiments you deduce a rule which best fits the facts, until it is disproved with an example with doesn't fit, and then it is replaced/supplemented with a new, more accurate one.
Body language as portrayed by these experts simply does not meet that criterion. While claiming close to absolute rules, they very comfortably jump to quote Freud when things don't add up: "Sometimes a cigar is just a cigar".
While some nonverbal cues and signals are universal, most are situation and person dependent. One must establish a baseline for a person and then use body language as an extra sense, adding taste and efficiency to communication rather than replacing it.
While I agree with the sentiment behind Freud's very astute quote, it is being abused.
Once you encounter a situation a rule does not cover, the rule can not be kept as-is. Ignoring the new information and using Freud as an excuse is basically asking for suspended disbelief, and we have enough of that from Hollywood.
Body language is real, but let's look at it with the right perspective:
1. People do give impressions of emotions. I rather look at it as gestures and tone, for example, rather than an aura or emphatic telepathy.
2. While not all gestures apply to everybody, people do communicate with their bodies.
3. If people did not communicate with their bodies, others still deduce about what they may be communicating based on their body language.
4. Body language does indicate, to a varying degree, our state of mind and feelings in a closed feedback loop (you smile when you are happy. You are happy when you smile).
In his post linked to above, he points to a paper "Decoding Women’s Sexual Intent" (Coreen Farris, Coreen Farris, Teresa A. Treat, Richard J. Viken, and Richard M. McFall, published April 2008 in Psychological Science). While he brings good ideas to the table, in my opinion he is misreading the paper which clearly states these signals are there, just not being interpreted well... But we can discuss that on another occasion. :)
I strongly recommend reading Jonathan's posts, but I'd really like to hear more of what he finds does work when it comes to body language.
One example which he shared, is on the difficult subject of lie detection. Lie detection is very intriguing and the history behind it alone can keep me alert for hours. In this post Jonathan doesn't cover much of how the methods he sees as inferior work and fail, but he does mention an interesting pscyhological alternative: Reality monitoring theory.
Among others, he bases himself on A. Vrij (Aldert Vrij, but he is an academic). This is very telling as to the quality of the research and his posts.
Pinky.
Sunday, May 18, 2008
When first becoming aware of body language
Reading body language is natural, "we all do it". As babies we liked smiling faces better and as adults we read an "aura" or "state of mind" from people we interact with. We are good at it.
In extreme opposite is interpreting body language and being aware of doing so. Most people are not good at it, in fact, they are very poor in this regard.
I used to be of the second type. Over time I collected references to body language, from "the smile didn't reach his eyes" in books I read, wondering what it meant, to hearing about "crossed arms means the person is closed to you". These references didn't mean much until at some point I accumulated so many it reached critical mass.
Suddenly I was aware of body language, and boy was I confused. I kept being self-conscious, as I didn't know what was right. Up to that point some invisible layer worked its black box magic in front of my cognitive system. I reacted to people and what I felt from them, but I didn't know much more.
This previous behaviour caused me to be polarizing. I would notice a person being cold or impatient and would read it as they not liking me or being snobs. I'd return the favour even if they were just busy or tired at the time. On the other extreme end I'd not be able to understand a certain someone doesn't like me if I was previously convinced they are my friends. People who were cool to me, I was cool to. As a personal disclaimer, this statement is over-simplifying and explained in extremes. I may be an extreme person, but I am a person.
Suddenly my "system", not polarizing for several years now, was gone. Becoming aware of body language made me continually self-conscious. Here is an example story.
I was in an informal meeting with a high level non-politician foreign government official when I caught myself leg over leg (in the so called "number 4" position), hands interlaced behind my head. I stopped dead--is this what I am supposed to project? What am I projecting anyway?
I immediately dropped to a reset position. Legs on the floor, hands on legs. But wait.... how am I supposed to sit down? Non of it made sense, I had zero knowledge to back my new-found awareness.
Then, of course... what of the person opposite me? I didn't even consider his body language.
I landed in the States and went to a Barnes & Noble to look for a body language book. I got to the self-help section and tried to find any book not promising endless sex or immediate success in business. Eventually I came across my first body language book, The Definitive Book of Body Language by Barbara and Allan Pease.
The book helped me in three significant fashions.
In its view, body language is indeed a language and requires content as well as context. For a sentence to make sense, one word such as "sofa" wouldn't help. "Sofa" and "living room", would help. Adding the word "new" would add context for us to make sense of the sentence. Like they teach in math lessons in school, two to three points for drawing a line.
In "professional" language these combinations of body language signals are called "clusters". A person just crossing their hands may mean nothing, or everything. Clusters of signals tell us what it is all about. Another consideration is watching for such signals and clusters chronologically, over time.
One signal or gesture could mean a person is cold or any other mundane reason. Freud was notorious for smoking Cigars. Cigars being clear Phallic (or sexual) symbols, his students mentioned it to him. His reply was "sometimes a Cigar is just a Cigar," hence the known quotation.
The second significant point that I learned from the book was how body language is a closed feedback loop of emotions. This is best demonstrated with smiles. If you feel good you often smile. When you smile you will feel good.
In this fashion I was able to literally catch myself with, say, crossed hands. Then ask: Am I somehow defensive or uncomfortable? The growth in personal awareness and being in touch with one's feelings is impressive.
The third point of significance hit me when I travelled. I hit up a conversation with an older business man in the airport lounge. He told me how he is not very aware of the body language issue, but he did notice how body language can be useful in negotiations.
If he wants to convey dismay, instead of verbalizing it and moving the negotiation to it, he simply crosses his hands, maybe leans back. The other side gets the idea.
An unrelated point I learned from the book changed my life, it taught me how to identify fake smiles. While I am not yet very good at it, it means I no longer just fall stupidly for any girl who smiles my way.
The book itself was easily readable, and interesting. It was disturbing how the authors just name-dropped researchers with no standard of academic quotation, continually. The contribution the book gave me was not in being able to read body language, as I wasn't.
The contribution was that while reading about it, I thought about it in a framed fashion and the automagical awareness module to read and respond to body language unconsciously, came back. I then started the long journey to learn and understand my surrounding and non-verbal communication, on which I will write another time.
Two weeks ago I spoke with an old friend and he disagreed with my being the second type of person, the unaware one. He reminded me of how in our phone conversations I cued on every pause and asked him about it. A girlfriend of mine also didn't agree. She suggested I was always aware, just didn't realize what it means.
Awareness followed by unsettled disquiet followed by understanding.
Pinky.
In extreme opposite is interpreting body language and being aware of doing so. Most people are not good at it, in fact, they are very poor in this regard.
I used to be of the second type. Over time I collected references to body language, from "the smile didn't reach his eyes" in books I read, wondering what it meant, to hearing about "crossed arms means the person is closed to you". These references didn't mean much until at some point I accumulated so many it reached critical mass.
Suddenly I was aware of body language, and boy was I confused. I kept being self-conscious, as I didn't know what was right. Up to that point some invisible layer worked its black box magic in front of my cognitive system. I reacted to people and what I felt from them, but I didn't know much more.
This previous behaviour caused me to be polarizing. I would notice a person being cold or impatient and would read it as they not liking me or being snobs. I'd return the favour even if they were just busy or tired at the time. On the other extreme end I'd not be able to understand a certain someone doesn't like me if I was previously convinced they are my friends. People who were cool to me, I was cool to. As a personal disclaimer, this statement is over-simplifying and explained in extremes. I may be an extreme person, but I am a person.
Suddenly my "system", not polarizing for several years now, was gone. Becoming aware of body language made me continually self-conscious. Here is an example story.
I was in an informal meeting with a high level non-politician foreign government official when I caught myself leg over leg (in the so called "number 4" position), hands interlaced behind my head. I stopped dead--is this what I am supposed to project? What am I projecting anyway?
I immediately dropped to a reset position. Legs on the floor, hands on legs. But wait.... how am I supposed to sit down? Non of it made sense, I had zero knowledge to back my new-found awareness.
Then, of course... what of the person opposite me? I didn't even consider his body language.
I landed in the States and went to a Barnes & Noble to look for a body language book. I got to the self-help section and tried to find any book not promising endless sex or immediate success in business. Eventually I came across my first body language book, The Definitive Book of Body Language by Barbara and Allan Pease.
The book helped me in three significant fashions.
In its view, body language is indeed a language and requires content as well as context. For a sentence to make sense, one word such as "sofa" wouldn't help. "Sofa" and "living room", would help. Adding the word "new" would add context for us to make sense of the sentence. Like they teach in math lessons in school, two to three points for drawing a line.
In "professional" language these combinations of body language signals are called "clusters". A person just crossing their hands may mean nothing, or everything. Clusters of signals tell us what it is all about. Another consideration is watching for such signals and clusters chronologically, over time.
One signal or gesture could mean a person is cold or any other mundane reason. Freud was notorious for smoking Cigars. Cigars being clear Phallic (or sexual) symbols, his students mentioned it to him. His reply was "sometimes a Cigar is just a Cigar," hence the known quotation.
The second significant point that I learned from the book was how body language is a closed feedback loop of emotions. This is best demonstrated with smiles. If you feel good you often smile. When you smile you will feel good.
In this fashion I was able to literally catch myself with, say, crossed hands. Then ask: Am I somehow defensive or uncomfortable? The growth in personal awareness and being in touch with one's feelings is impressive.
The third point of significance hit me when I travelled. I hit up a conversation with an older business man in the airport lounge. He told me how he is not very aware of the body language issue, but he did notice how body language can be useful in negotiations.
If he wants to convey dismay, instead of verbalizing it and moving the negotiation to it, he simply crosses his hands, maybe leans back. The other side gets the idea.
An unrelated point I learned from the book changed my life, it taught me how to identify fake smiles. While I am not yet very good at it, it means I no longer just fall stupidly for any girl who smiles my way.
The book itself was easily readable, and interesting. It was disturbing how the authors just name-dropped researchers with no standard of academic quotation, continually. The contribution the book gave me was not in being able to read body language, as I wasn't.
The contribution was that while reading about it, I thought about it in a framed fashion and the automagical awareness module to read and respond to body language unconsciously, came back. I then started the long journey to learn and understand my surrounding and non-verbal communication, on which I will write another time.
Two weeks ago I spoke with an old friend and he disagreed with my being the second type of person, the unaware one. He reminded me of how in our phone conversations I cued on every pause and asked him about it. A girlfriend of mine also didn't agree. She suggested I was always aware, just didn't realize what it means.
Awareness followed by unsettled disquiet followed by understanding.
Pinky.
Hand pointing
Trying to keep a person's interest we sometimes momentarily move or point our hands in their general direction, grabbing their eyes and attention. At times, we will even very briefly touch them as a part of that movement for the same purpose, probably on their arms.
Yesterday I was in a more... contemplating mood. I let others speak more, and kept my peace. I let myself listen and my eyes wondered away. As a result, I was touched in that manner by two different people, several times.
As a result I gave them more attention, and knew they are interested in the conversation with me.
Pinky.
Yesterday I was in a more... contemplating mood. I let others speak more, and kept my peace. I let myself listen and my eyes wondered away. As a result, I was touched in that manner by two different people, several times.
As a result I gave them more attention, and knew they are interested in the conversation with me.
Pinky.
Labels:
arm touching,
Body Language,
eye contact,
grabbing attention,
rapport
Tuesday, April 29, 2008
I'm interested, but in you
Walking happily in the mall carrying my brand new Mac, a salesgirl caught my eyes and asked me to come over.
I walked closer stating clearly "I will come over, but I don't want to waste your time. I'm not buying anything." She was happy for me to approach regardless, smiling. I think I smiled back.
As soon as I got near the stand, she took my hand, kindly (felt nice) but firmly, and led me closer, turning me toward the stand and her. I was keenly aware of how this hand-hold made my body automagically follow her and of how breaking physical contact is difficult.
The salesgirl began to slowly fold the sleeve on the hand she held, probably preparing me to smell something, still touching my hand as she chatted me up. "Why do you have a Black Hat shirt but no black hat?"
I decided being nice and letting her flow with our chemistry, manufactured or not, is more than okay. How to simplify the answer though?
"I'm a hacker" *smile*
At this point, sleeve pulled back and hands removed she tried to convince me to try something on, I considered the "I'm allergic" excuse, but saw no reason to lie "Thank you, but I am not interested." I said with a finality.
"You bought a laptop?"
"Yes, just got out of the Apple store." Which incidentally, is right in front of the stand, and I was carrying the laptop case.
"Have you ever been stuck at an airport for like eight hours? What do you do for so long? Me it just drives nuts."
Raising my eye-brow but not missing a beat, showing real interest, I replied "I was once in London for six hours, I went to the center, ate lunch, and got back just in time for my flight."
"Yes," she said, slightly pouting "but what if you are stuck there for eight hours with nothing to do, what do you do then?"
When she left my hand alone. I waited a bit, and slowly started pulling my sleeve down while talking.
"It is always fun to get out of the airport and explore."
"Always?" she insisted.
"Sleep works. I really hate the Frankfurt airport, and there is nothing to do in Frankfurt." I rolled up my eyes "I was once stuck there for ten hours and just went to sleep."
"The laptop must help" she offered.
"Why, of course! The first thing I do when I get to the airport is look for food," *pause* "Obviously" *smile* "Then I start looking for a power socket for my laptop".
She tried again.
"How about this here..."
"I am not interested in creams."
"Ah, this is for your nails." *smile*
"Thanks, no." *smile*
Maybe my smile was an invitation incongruent to my verbal negation, but she kept going. When someone smiles at you--you often smile back whether you know it or not.
"Are you interested in me," *very slight pause* "showing you this here?" *smile*
I considered saying yes again and the allergic excuse tried to pop up, then with a large smile filling me and my face I heartily responded "I am interested in you, *slight pause* "not what you offer." *big smile* "But thank you so much."
Usually I'd not refuse, but I am not going to buy anything so why waste her sales time?
*Almost awkward pause* I followed up.
"You are good. If I was not aware of what you are doing, building rapport, you'd have me wrapped around your finger by now."
"Thanks, tell that to my boss." Who she pointed to. He was very interested in our conversation through-out, although he maintained his distance.
I half turned to go, and looking back from my shoulder "Can I ask you guys a quick question?"
"Sure" she said. She was still looking at me and nice, but not as excited and slightly pouting.
"Well," I began "again, you are very good, but did anyone teach you..."
She softly cut in "The story was true."
"I am sure it was," *smile* "but before you had your own story, did anyone teach you an example story to use?"
"No," she said "it's all mine." at this point the boss was also in the conversation, although he never really spoke. He leaned in and had his half smile of amusement and interest changed to one of interest and sarcasm.
I took my cue, thanked them both, and left.
Four points:
1. Holding my hand (shaking it then not leaving?) gave her control over me to make sure I stayed and move me around. It made us closer instantly. Maintaining touch opened me to her approach and made sure I listened. Even with the real-time analysis of what she was doing, it was slightly difficult for me to not do whatever she asks.
Powerless to stop it or not, me "letting" her fold my sleeve, although done slowly while keeping eye contact with me (so that I barely notice), implies that I already showed interest in what she offers. Regardless of me clearly stating otherwise. Having done that, why not try some perfume? It would be silly to roll the sleeve back down without trying, right?
2. She attempted to create rapport with me by speaking about my Black Hat shirt. I let her, but did not agree to buy. She may not have known much about hacking, decided I required a more intelligent approach or chose to use a different story to create more rapport.
Picking on another environmental cue, she spoke of my new laptop with the airport story. Perhaps my accent helped her spot me as a foreigner, but a separate story helped us feel more familiar with each other and took longer to explore.
3. When I said I am not interested in creams, she immediately disarmed me with "nails". This took me back a moment as I am a guy, and not a very beauty-aware one.
It was a nice and natural way to change the subject and kill my objection--what she said (nails) wasn't as important as this negation (don't worry). In my case though it wasn't the best approach--Especially as I didn't shave in two weeks. It should have screamed at her.
4. Although said in a flirtatious manner and not offensive, my "I'm interested in you, not what you sell" was a carbon copy of her disarming techniques. She couldn't break rapport, especially since I kept the chat with a smile after that.
Turning to leave then staying, but talking almost as in an after-thought without facing her, made her feel she isn't stuck with me and allowed me to explore her sales techniques without being too threatening, especially as I am four times her size. She probably lied, though.
All-in-all, it was a fun conversation and I didn't waste more than two or three minutes of her time. I didn't realize I could analyze her sale so easily. I can't wait to try this again in a year when I know more and see what I spot then.
Perhaps with a more advanced sales person such as an insurance agent, who will be more sophisticated. Seeing my progress is a big boost to my enthusiasm.
Pinky.
I walked closer stating clearly "I will come over, but I don't want to waste your time. I'm not buying anything." She was happy for me to approach regardless, smiling. I think I smiled back.
As soon as I got near the stand, she took my hand, kindly (felt nice) but firmly, and led me closer, turning me toward the stand and her. I was keenly aware of how this hand-hold made my body automagically follow her and of how breaking physical contact is difficult.
The salesgirl began to slowly fold the sleeve on the hand she held, probably preparing me to smell something, still touching my hand as she chatted me up. "Why do you have a Black Hat shirt but no black hat?"
I decided being nice and letting her flow with our chemistry, manufactured or not, is more than okay. How to simplify the answer though?
"I'm a hacker" *smile*
At this point, sleeve pulled back and hands removed she tried to convince me to try something on, I considered the "I'm allergic" excuse, but saw no reason to lie "Thank you, but I am not interested." I said with a finality.
"You bought a laptop?"
"Yes, just got out of the Apple store." Which incidentally, is right in front of the stand, and I was carrying the laptop case.
"Have you ever been stuck at an airport for like eight hours? What do you do for so long? Me it just drives nuts."
Raising my eye-brow but not missing a beat, showing real interest, I replied "I was once in London for six hours, I went to the center, ate lunch, and got back just in time for my flight."
"Yes," she said, slightly pouting "but what if you are stuck there for eight hours with nothing to do, what do you do then?"
When she left my hand alone. I waited a bit, and slowly started pulling my sleeve down while talking.
"It is always fun to get out of the airport and explore."
"Always?" she insisted.
"Sleep works. I really hate the Frankfurt airport, and there is nothing to do in Frankfurt." I rolled up my eyes "I was once stuck there for ten hours and just went to sleep."
"The laptop must help" she offered.
"Why, of course! The first thing I do when I get to the airport is look for food," *pause* "Obviously" *smile* "Then I start looking for a power socket for my laptop".
She tried again.
"How about this here..."
"I am not interested in creams."
"Ah, this is for your nails." *smile*
"Thanks, no." *smile*
Maybe my smile was an invitation incongruent to my verbal negation, but she kept going. When someone smiles at you--you often smile back whether you know it or not.
"Are you interested in me," *very slight pause* "showing you this here?" *smile*
I considered saying yes again and the allergic excuse tried to pop up, then with a large smile filling me and my face I heartily responded "I am interested in you, *slight pause* "not what you offer." *big smile* "But thank you so much."
Usually I'd not refuse, but I am not going to buy anything so why waste her sales time?
*Almost awkward pause* I followed up.
"You are good. If I was not aware of what you are doing, building rapport, you'd have me wrapped around your finger by now."
"Thanks, tell that to my boss." Who she pointed to. He was very interested in our conversation through-out, although he maintained his distance.
I half turned to go, and looking back from my shoulder "Can I ask you guys a quick question?"
"Sure" she said. She was still looking at me and nice, but not as excited and slightly pouting.
"Well," I began "again, you are very good, but did anyone teach you..."
She softly cut in "The story was true."
"I am sure it was," *smile* "but before you had your own story, did anyone teach you an example story to use?"
"No," she said "it's all mine." at this point the boss was also in the conversation, although he never really spoke. He leaned in and had his half smile of amusement and interest changed to one of interest and sarcasm.
I took my cue, thanked them both, and left.
Four points:
1. Holding my hand (shaking it then not leaving?) gave her control over me to make sure I stayed and move me around. It made us closer instantly. Maintaining touch opened me to her approach and made sure I listened. Even with the real-time analysis of what she was doing, it was slightly difficult for me to not do whatever she asks.
Powerless to stop it or not, me "letting" her fold my sleeve, although done slowly while keeping eye contact with me (so that I barely notice), implies that I already showed interest in what she offers. Regardless of me clearly stating otherwise. Having done that, why not try some perfume? It would be silly to roll the sleeve back down without trying, right?
2. She attempted to create rapport with me by speaking about my Black Hat shirt. I let her, but did not agree to buy. She may not have known much about hacking, decided I required a more intelligent approach or chose to use a different story to create more rapport.
Picking on another environmental cue, she spoke of my new laptop with the airport story. Perhaps my accent helped her spot me as a foreigner, but a separate story helped us feel more familiar with each other and took longer to explore.
3. When I said I am not interested in creams, she immediately disarmed me with "nails". This took me back a moment as I am a guy, and not a very beauty-aware one.
It was a nice and natural way to change the subject and kill my objection--what she said (nails) wasn't as important as this negation (don't worry). In my case though it wasn't the best approach--Especially as I didn't shave in two weeks. It should have screamed at her.
4. Although said in a flirtatious manner and not offensive, my "I'm interested in you, not what you sell" was a carbon copy of her disarming techniques. She couldn't break rapport, especially since I kept the chat with a smile after that.
Turning to leave then staying, but talking almost as in an after-thought without facing her, made her feel she isn't stuck with me and allowed me to explore her sales techniques without being too threatening, especially as I am four times her size. She probably lied, though.
All-in-all, it was a fun conversation and I didn't waste more than two or three minutes of her time. I didn't realize I could analyze her sale so easily. I can't wait to try this again in a year when I know more and see what I spot then.
Perhaps with a more advanced sales person such as an insurance agent, who will be more sophisticated. Seeing my progress is a big boost to my enthusiasm.
Pinky.
Monday, April 14, 2008
Obama stressed?
Body language experts often analyze politicians' body language on television. In Body language books and training, politicians' pictures are examined. It is a hobby of many, as politicians are coached in body language and catching them is considered fun, as well as useful for air time in a talk show.
Being in the States quite often, I get exposed to local politicians. With the upcoming elections it is impossible to avoid.
I haven't made much of an attempt to read their body language until recently, although they seem very schooled in what they do. They use open gestures, a good posture, maintain eye contact with the crowd, move around so people maintain eyes on them, etc.
Obama is said to be very schooled in body language. It may be true. I can easily spot Hillary Clinton somewhat "trying" to control her body language, acting it, while Barack Obama seems to become it (except for giving a feeling of aloofness and his suit being a bit too big for him - maybe that neckline? I can't quite place it).
Because Obama is apparently so good at displaying cool, and sure, body language, as well as mastered how he approaches speaking to crowds, today's blip was so obvious.
He is handling damage control, after being assaulted by the press and his opponents for using "insensible" words when speaking of small towns' people.
While addressing the subject today, he maintained his usual body language. He failed completely on tonality. He made so many speech errors that it was embarrassing--but only because he usually is really good at being clear. Every speech is probably memorized and rehearsed, maybe he even thinks the words before uttering them. He regularly does pace himself.
He repeatedly used 'ah' as a filler when he paused for thought--strike that, he paused for thought which I haven't observed before. He stopped in mid-sentence and started over or clarified. Once, he even stuttered at the beginning of a sentence.
Is this stress or just regular talking? "Pulling words" out as in regular discussion rather than rehearsed speeches?
Due to his usual elegance this was very noticeable, at least to me.
Pinky.
Being in the States quite often, I get exposed to local politicians. With the upcoming elections it is impossible to avoid.
I haven't made much of an attempt to read their body language until recently, although they seem very schooled in what they do. They use open gestures, a good posture, maintain eye contact with the crowd, move around so people maintain eyes on them, etc.
Obama is said to be very schooled in body language. It may be true. I can easily spot Hillary Clinton somewhat "trying" to control her body language, acting it, while Barack Obama seems to become it (except for giving a feeling of aloofness and his suit being a bit too big for him - maybe that neckline? I can't quite place it).
Because Obama is apparently so good at displaying cool, and sure, body language, as well as mastered how he approaches speaking to crowds, today's blip was so obvious.
He is handling damage control, after being assaulted by the press and his opponents for using "insensible" words when speaking of small towns' people.
While addressing the subject today, he maintained his usual body language. He failed completely on tonality. He made so many speech errors that it was embarrassing--but only because he usually is really good at being clear. Every speech is probably memorized and rehearsed, maybe he even thinks the words before uttering them. He regularly does pace himself.
He repeatedly used 'ah' as a filler when he paused for thought--strike that, he paused for thought which I haven't observed before. He stopped in mid-sentence and started over or clarified. Once, he even stuttered at the beginning of a sentence.
Is this stress or just regular talking? "Pulling words" out as in regular discussion rather than rehearsed speeches?
Due to his usual elegance this was very noticeable, at least to me.
Pinky.
Friday, April 11, 2008
Out for a steak: Jane the Ripper
Sitting at the restaurant waiting for our steak, I noticed the couple sitting next to us.
The woman, sitting on the "couch" against the wall I didn't even notice at the time. The guy, sitting opposite her on a chair stood out. His body language was extremely animated, he gestured with his hands enthusiastically, waving them in front of his face, leaning toward the woman.
Next, I did notice the woman. She was sitting straight, back to the wall. The asymmetry of him leaning in and her leaning back (as far as she could with the wall at her back) just screamed at me. As if joking I said to my friends: "he sure isn't getting any tonight". My friends, though, weren't sure if this was even a date.
During the course of our meal, I looked to the couple a few more times, noticing more. The woman, Hands lying on her lap, fingers interlaced half-way. Legs crossed. Was she thinking/considering or purely in a closed position? It almost seemed like she was trying to keep her patience.
At some point her head moved forward, perhaps she opened to the guy slightly, or maybe she was just trying to figure something out. The guy, completely oblivious to her body language just kept trying very hard. Silence may have been a better strategy.
Later on, I noticed the guy still leaning in, excited and animated as ever. The woman's body language was escalating negatively: she was leaning back against the wall as far as she could, her hands were slowly becoming fully crossed and being crossed-legged, she was moving her foot at an increasingly fast rate. It was like watching a car accident. It was like halos of hellish fire and heavenly blue fighting each other in between the two like in paintings of demons and angels.
The steaks were long gone when we heard a raised tone from the woman "we are not discussing that!"--I guess they knew each other for more than just some date.
I felt like combustion was imminent, her foot creating a whirlwind under the table and her body becoming stiffer than ever. Her voice, which we did not hear before, was now matching tone to body language.
"We better get out of here before the table next to us explodes" I mused. We paid the bill and apparently ran out just in time as we could hear explosions behind us.
This was one of my first conscious continual reading of body language, and I am very happy about it, obvious as it may have been. I could not see her face but apparently, her body was very good at communicating displeasure, impatience and maybe even hate.
Pinky.
The woman, sitting on the "couch" against the wall I didn't even notice at the time. The guy, sitting opposite her on a chair stood out. His body language was extremely animated, he gestured with his hands enthusiastically, waving them in front of his face, leaning toward the woman.
Next, I did notice the woman. She was sitting straight, back to the wall. The asymmetry of him leaning in and her leaning back (as far as she could with the wall at her back) just screamed at me. As if joking I said to my friends: "he sure isn't getting any tonight". My friends, though, weren't sure if this was even a date.
During the course of our meal, I looked to the couple a few more times, noticing more. The woman, Hands lying on her lap, fingers interlaced half-way. Legs crossed. Was she thinking/considering or purely in a closed position? It almost seemed like she was trying to keep her patience.
At some point her head moved forward, perhaps she opened to the guy slightly, or maybe she was just trying to figure something out. The guy, completely oblivious to her body language just kept trying very hard. Silence may have been a better strategy.
Later on, I noticed the guy still leaning in, excited and animated as ever. The woman's body language was escalating negatively: she was leaning back against the wall as far as she could, her hands were slowly becoming fully crossed and being crossed-legged, she was moving her foot at an increasingly fast rate. It was like watching a car accident. It was like halos of hellish fire and heavenly blue fighting each other in between the two like in paintings of demons and angels.
The steaks were long gone when we heard a raised tone from the woman "we are not discussing that!"--I guess they knew each other for more than just some date.
I felt like combustion was imminent, her foot creating a whirlwind under the table and her body becoming stiffer than ever. Her voice, which we did not hear before, was now matching tone to body language.
"We better get out of here before the table next to us explodes" I mused. We paid the bill and apparently ran out just in time as we could hear explosions behind us.
This was one of my first conscious continual reading of body language, and I am very happy about it, obvious as it may have been. I could not see her face but apparently, her body was very good at communicating displeasure, impatience and maybe even hate.
Pinky.
Wednesday, April 9, 2008
Oil traders sign language
A friend just brought this URL to my attention. Apparently oil traders have special body language of signals and shouts, which is a limited sign language by itself.
You can view a flash demonstration of the signals by Raymond Carbone at the New York Times:
http://www.nytimes.com/interactive/2008/04/07/opinion/20080407_TRADING_GRAPHIC.html
It reminds me of the sign language soldiers use to speak with each other on the field. You can read more on that one in FM 21-60. Visual Signals [PDF], also here and here. As far as the American military goes, anyway. Also, take into consideration this doesn't include all known signs, and if taking soldiers from different units differences in meaning/interpretation and implementation are likely.
Pinky.
You can view a flash demonstration of the signals by Raymond Carbone at the New York Times:
http://www.nytimes.com/interactive/2008/04/07/opinion/20080407_TRADING_GRAPHIC.html
It reminds me of the sign language soldiers use to speak with each other on the field. You can read more on that one in FM 21-60. Visual Signals [PDF], also here and here. As far as the American military goes, anyway. Also, take into consideration this doesn't include all known signs, and if taking soldiers from different units differences in meaning/interpretation and implementation are likely.
Pinky.
Labels:
army visual signals,
Body Language,
oil traders,
sign language
Monday, April 7, 2008
Airport security: I caught myself lying with NLP
Sitting at the airport lounge, I am excited to write I caught myself lying using NLP and eye movement. I am not an NLP expert, nor do I know much about NLP.
At the airport, I kept trying to convince myself to stand in place, stop fidgeting and look in control. I kept wanting to walk around and bounce--I was bored. Usually I wouldn't care much, but studying body language has made me aware, whether I know what "they" are looking for or not. I tried to convince myself fidgeting is a good thing, but I doubt that. I ended up chatting on Gtalk on my Blackberry.
When finally speaking with the security screener (selector?), a cute blonde, she asked me about who packed my bags and where they have been since. She questioned me further on books I got and asked: "who bought them?"
Being especially bored I said: "me" and quickly added "one was a gift", which I thought would add to my credibility due to the full disclosure attitude I kept throughout (to a level of being ridiculous). This is probably silly.
I didn't get any gifts while here, but having been through airport security hundreds of times I decided to be a bit interesting. I always get "randomly selected" anyway, and I keep wanting to figure out exactly how they screen me (individual skills as well as training varies in different countries), and this is Europe so I am not really concerned.
She followed up by asking: "who bought the gift for you?"
I visited a girlfriend here, so when thinking about who may have gotten it for me I answered, perhaps a bit too slowly, "a girlfriend".
I caught my eyes looking to my right just before answering the question! I have seen the NLP eye-direction diagrams (link to image from lifetrainingonline.com lie detection manual "How to Read People: Detecting Lies") one too many times not to stop and wonder whether NLP says I am lying.
Apparently, looking to the right (my right) means I am being creative, auditory or visually. To the left is recalling. It is much more complicated than that, but that's the basics, misleading as they may be.
I did have a girlfriend here who I visited, and I did buy stuff with her. She just didn't buy me the book. Meaning--although barely noticing it, I lied and caught on to the eye-movement which proves it. I am so proud of myself!
I did not get "randomly selected" and everything went fine. She did not press me further nor ask anything else. I guess I know airport security by now and did pretty well, especially as I have nothing to hide. But I did run to check the Internet and find an NLP eye movement diagram. :)
On another note, apparently being left-handed impacts the eye direction (flips it around), the airport security screeners do ask you for your passport, so they can theoretically watch for which hand you use to give it to them. :)
And of course, I make a very poor liar, which NLP verifies. Whether the airport security looks for it, or not.
Note to the wise: this is a one-time case-study, I did not test myself scientifically or otherwise to see if this is reproducible. Not yet.
Pinky.
At the airport, I kept trying to convince myself to stand in place, stop fidgeting and look in control. I kept wanting to walk around and bounce--I was bored. Usually I wouldn't care much, but studying body language has made me aware, whether I know what "they" are looking for or not. I tried to convince myself fidgeting is a good thing, but I doubt that. I ended up chatting on Gtalk on my Blackberry.
When finally speaking with the security screener (selector?), a cute blonde, she asked me about who packed my bags and where they have been since. She questioned me further on books I got and asked: "who bought them?"
Being especially bored I said: "me" and quickly added "one was a gift", which I thought would add to my credibility due to the full disclosure attitude I kept throughout (to a level of being ridiculous). This is probably silly.
I didn't get any gifts while here, but having been through airport security hundreds of times I decided to be a bit interesting. I always get "randomly selected" anyway, and I keep wanting to figure out exactly how they screen me (individual skills as well as training varies in different countries), and this is Europe so I am not really concerned.
She followed up by asking: "who bought the gift for you?"
I visited a girlfriend here, so when thinking about who may have gotten it for me I answered, perhaps a bit too slowly, "a girlfriend".
I caught my eyes looking to my right just before answering the question! I have seen the NLP eye-direction diagrams (link to image from lifetrainingonline.com lie detection manual "How to Read People: Detecting Lies") one too many times not to stop and wonder whether NLP says I am lying.
Apparently, looking to the right (my right) means I am being creative, auditory or visually. To the left is recalling. It is much more complicated than that, but that's the basics, misleading as they may be.
I did have a girlfriend here who I visited, and I did buy stuff with her. She just didn't buy me the book. Meaning--although barely noticing it, I lied and caught on to the eye-movement which proves it. I am so proud of myself!
I did not get "randomly selected" and everything went fine. She did not press me further nor ask anything else. I guess I know airport security by now and did pretty well, especially as I have nothing to hide. But I did run to check the Internet and find an NLP eye movement diagram. :)
On another note, apparently being left-handed impacts the eye direction (flips it around), the airport security screeners do ask you for your passport, so they can theoretically watch for which hand you use to give it to them. :)
And of course, I make a very poor liar, which NLP verifies. Whether the airport security looks for it, or not.
Note to the wise: this is a one-time case-study, I did not test myself scientifically or otherwise to see if this is reproducible. Not yet.
Pinky.
Labels:
airport security,
Body Language,
eye movement,
lie detection,
lying,
NLP,
self awareness
Saturday, April 5, 2008
Out with a girl showing closed body language
I was out with a girlfriend today who continually displayed closed body language--crossed hands and legs, somewhat stiff and closed in on herself. I assumed this means she is closed to me.
In my head, during awkward pauses, I went through what this body language projection may mean, from feeling unsure to pure hate. It impacted my normal social behavior by making me selfconscious and thus on occasion, socially awkward (which led to the pauses).
After spending the whole day and evening with her I decided to take the plunge and when I felt energetic and excited, I went with it--ignoring my concerns. This outgoing behavior resulted in her being a bit energetic herself and smiling more. She still kept the closed body language, though.
She is a great girl, but somewhat closed and private in general--which means a baseline for her behavior had to be created first, taking her closed tendencies into account. How far does that extend, though?
Frustrated, I realized that something is off, so I openly spoke with her on the subject of body language and asked what's up. Why would she spend so much time with me and enjoy herself yet remain closed?
I brought it into the conversation, and she said that she was cold. Weather cold (chilly) rather than behaviorally. Talk about ASSumptions!
Chatting with Lancelot, my valiant co-blogger, we realized that closed body language does not necessarily mean a closed attitude, environmental factors may come into play ranging from just being cold to having the flu. :)
Now that I know to look for it, I can try and ascertain if there are other reasons for such behavior, meaning. Is the person in front of me cold? As to other reasons, I don't know what they are yet. I do know that if someone is closed to me I am going to try and verify if they are indeed closed by being more friendly, leaning in, getting closer. Observing their response.
Then, if they are open to my approaches and attempts (and maintain their body language over time rather than open up), I will try to figure out what's wrong, perhaps by simply asking "are you cold?" or "isn't it chilly in here?" and see how that works. Like in Quantum mechanics, perhaps one needs to watch for a lot of factors--being cold being just one of them--but even just knowing one needs to further examine closeness signals before coming to final encounter conclusions is critical.
The reason for this approach as opposed to trying to open up people with closed body language is in application rather than method--they do respond to your attempts, but don't open up.
In other words:
if (language.situation==closed)
{
try_ping_approach;
}
Full disclosure note: she always kept her legs crossed in a closed position--away from me, but I did not figure that one out as of yet, except that indeed "sometimes a cigar is just a cigar". Body language is a closed feedback loop, impacting feelings much like emotions impact it, so such patterns are negative for interactions regardless.
On another note, after speaking with her on body language I "pinged" her (probed, sent feelers, watching for a "pong") for her closeness by speaking of handshakes and how she can do better. I demonstrated, taking her hand quite a few times, to which she was very receptive. Thinking back it was a good way to test the situation.
I decided to study a couple of simple palm reading tricks, as it could be very useful in such situations, and be a neat party trick to chat up girls, to boot.
Misreading of body language can bring about negative results, so periodic generic pings of going with what you feel seems like a good idea.
Pinky.
In my head, during awkward pauses, I went through what this body language projection may mean, from feeling unsure to pure hate. It impacted my normal social behavior by making me selfconscious and thus on occasion, socially awkward (which led to the pauses).
After spending the whole day and evening with her I decided to take the plunge and when I felt energetic and excited, I went with it--ignoring my concerns. This outgoing behavior resulted in her being a bit energetic herself and smiling more. She still kept the closed body language, though.
She is a great girl, but somewhat closed and private in general--which means a baseline for her behavior had to be created first, taking her closed tendencies into account. How far does that extend, though?
Frustrated, I realized that something is off, so I openly spoke with her on the subject of body language and asked what's up. Why would she spend so much time with me and enjoy herself yet remain closed?
I brought it into the conversation, and she said that she was cold. Weather cold (chilly) rather than behaviorally. Talk about ASSumptions!
Chatting with Lancelot, my valiant co-blogger, we realized that closed body language does not necessarily mean a closed attitude, environmental factors may come into play ranging from just being cold to having the flu. :)
Now that I know to look for it, I can try and ascertain if there are other reasons for such behavior, meaning. Is the person in front of me cold? As to other reasons, I don't know what they are yet. I do know that if someone is closed to me I am going to try and verify if they are indeed closed by being more friendly, leaning in, getting closer. Observing their response.
Then, if they are open to my approaches and attempts (and maintain their body language over time rather than open up), I will try to figure out what's wrong, perhaps by simply asking "are you cold?" or "isn't it chilly in here?" and see how that works. Like in Quantum mechanics, perhaps one needs to watch for a lot of factors--being cold being just one of them--but even just knowing one needs to further examine closeness signals before coming to final encounter conclusions is critical.
The reason for this approach as opposed to trying to open up people with closed body language is in application rather than method--they do respond to your attempts, but don't open up.
In other words:
if (language.situation==closed)
{
try_ping_approach;
}
Full disclosure note: she always kept her legs crossed in a closed position--away from me, but I did not figure that one out as of yet, except that indeed "sometimes a cigar is just a cigar". Body language is a closed feedback loop, impacting feelings much like emotions impact it, so such patterns are negative for interactions regardless.
On another note, after speaking with her on body language I "pinged" her (probed, sent feelers, watching for a "pong") for her closeness by speaking of handshakes and how she can do better. I demonstrated, taking her hand quite a few times, to which she was very receptive. Thinking back it was a good way to test the situation.
I decided to study a couple of simple palm reading tricks, as it could be very useful in such situations, and be a neat party trick to chat up girls, to boot.
Misreading of body language can bring about negative results, so periodic generic pings of going with what you feel seems like a good idea.
Pinky.
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