Corporate compliance: War of Attrition

Ever been had by a corporation? I have many stories to tell of being wronged by a large company, whether renting a car or trying to get Google or Facebook to respond, escalating past their corporate drones.

Once you are aware you are being treated unfairly, you can either try and express your discomfort and seek to fix the issue, or move on.

These large corporations would have you go through low level support for hours to days, with no end in sight. You will get the bots to reply in very strict corporate language and speak of policies.

Their strategy is simple. They make you go away.

You can cut through the attrition phase by using a lawyer, in some cases (especially in the States) but otherwise, the spending of time to fight the corporate beast is simply not worth it.

You will get results, but only days later and these will still be a minimum of what yo believe is basic.

Was wasting these days worth it? Probably not. The cost-benefit calculations shows that much.

It is a poor state of affairs, but it is the facts of life. Up the ante with a lawyer, or give it up if you encounter organized, probably barely legal, resistance.

Pinky.